Manager/Implementation Specialist, Veridian Strategies, Utah
Responsible for the successful implementation Electronic Health Care Records
(EHR) systems, working directly with clients to train Physicians,
Physicians Assistants, Nurses, Medical Assistants, Office Managers and other
related staff on EHR systems throughout the entire implementation process.
Educates clients on systematic collection of
electronic health information about individual patients, and
configures Electronic Health Care System database, trains
in all areas of the software including configuration, office, clinical, and
billing. Conducts usability reviews, readiness reviews and assessments in
all areas of the software ensuring success in functionality. Trains
physicians and staff on Meaningful Use requirements by conducting live
training, virtual training, and seminars using customized software and
course material. Responsible for full implementation process with clients,
including managing database conversions and interface processes. Authored
Meaningful Use workshop with teammates, and then successfully marketed
workshop to clients increasing division profitability. This workshop taught
providers how to show they are meeting compliance
regulations using certified EHR technology to generate stimulus reports
that can be measured significantly. Proving that the meaningful use of EHRs
intended by the US government incentives is met in the following categories:
Improve care coordination, Reduce healthcare disparities, Engage patients
and their families, Improve population and public health, Ensure adequate
privacy and security.
In addition to helping to author
workshop courseware several industry leaders have consulted with company and
me on the handbook that was created for course. President of Veridian
acknowledged that I was directly responsible for an Outstanding Service
Partner award received by company.
Instructor, Broadview University,
Instructs courses as assigned by the Dean of
Faculty at an expert level and facilitates meaningful learning of the course
competencies in the curriculum and proactively support all facets of the
learning environment. Provides career education through student centric
instruction that will enable graduates to fulfill the evolving needs of the
marketplace. Encourages a culture of learning that values mutual
responsibility, diversity and ethics as well as personal and professional
development. Provides students with basic and advanced medical and
technology skills needed to support their collegiate studies and to meet
professional level expectations for medical administration profession.
Medical Office Procedures Introductory
Medical Office Procedures Advanced
Health Care Law and Ethics
Fitness Health Director - Corporate Sales and Promotions
Oversaw all areas and operations for two health clubs, areas of
responsibility included Department Management, Member Communications,
Marketing, Facility Upkeep, and Club objectives. Directly responsible for a
20 percent increase in club membership since inception of a new revitalized
marketing campaign in a down economy.
Medical Record Reviewer,
Q Mark, Inc.
90 Day Project
Effectiveness Data and Information Set (HEDIS) Medical Abstractor
validated the integrity of the Utah region with dozens of health plan
customers. I was part of a national abstraction team responsible for
collecting HEDIS data. I was trained in medical abstraction successfully
completing 2007 HEDIS abstractor training. I reviewed over 500 medical
records and abstracted pertinent medical data. I utilized the HYBRID Help
data system to input audited data, maintaining a 95 percent or higher
accuracy rate and complying with all NCQA HEDIS technical specifications.
Directly responsible for contacting 19 physician offices to schedule medical
record review appointments and then performed any follow-up actions as
required. Responsible for complying with all company HIPAA guidelines.
Reason for leaving-I completed
my seasonal contract.
Administrator, Valley View Rehab and Care Center
Skilled Nursing Home
Administrator responsible for the day-to-day operations of a 48 bed Skilled
Nursing Facility, in accordance with the applicable policies and procedures,
current federal, state, and local standards, guidelines.
Valley View Nursing and Rehabilitation Care
Center was profitable every quarter resulting in a profit for the
corporation and I was awarded additional
exceeding corporate financial goals.
Facility received the top state
surveys in Wyoming 2008 with a near perfect state inspection and only three
to plan, organize, develop, implement, and interpret the programs, goals,
objectives, policies and procedures that are necessary for providing quality
care and maintaining a sound business operation. Conceived
and implemented new
rehabilitation and restorative care program utilizing innovative technology
with measurable results in patient satisfaction, fitness and sense of
Medicare and Medicaid reimbursement policies and
guidelines, overseeing business office manager to ensure compliance with
Medicare and Medicaid regulations on a routine schedule basis. I am experienced
in dealing tactfully with personnel, residents, family members, visitors,
government agencies/personnel and the general public.I
inspired, motivated and incentivized a team
of 85 employees on a routine basis as well as during critical nursing
shortages through the use of diplomatic communication and careful
consideration, and dexterously scheduling of limited personnel during
adverse weather conditions in a
I have interpreted financial budgets and
budget adjustments in
response to the census. I
have been lauded numerous
times as a gifted orator as I interacted with patients/residents,
families, and healthcare professionals while facilitating unique challenging
Reason for leaving-To pursue
and complete my Masters Degree in Health Care Administration.
Gerontological Internship, Country Lane Assisted Living
90 Hours of Internship
I gained "real life"
experience in work settings similar to the experiences in which I will
administer. I conducted research on social issues pertaining to the elderly
and routinely provided in-services for the staff. I was able to study in a
professional facility and experience leadership positions in the public and
private sectors where gerontological knowledge was required
to improve the quality of care for the elderly population in different
leaving-I completed my 300 hour internship.
Administrator in Training, Brigham City Nursing and
1000 Hours of Internship
I learned the duties and responsibilities of
each discipline and department within the facility as well as daily
operations of the corporation.
I was mentored in being responsible for ensuring legal compliance,
overseeing budgetary concerns, adhering to company policies and procedures,
utilizing proper billing protocol, conducting performance evaluations,
recruiting and maintaining proper staffing. I was required to utilize my
organizational and leadership skills to demonstrate my ability to work in an
effective supervisory role.
Reason for leaving-I
completed my 1000 hour internship.
OTHER RELATED EXPERIENCE:
Oral Surgery Assistant and Manager, Dr
.R Maw, Oral Surgeon, Escondido, CA
As a Manager,
I was expected to manage staff members, budgets, meet the
critical needs of the organization
and patient care. I was known for my work ethic, and therefore trusted by
others to get the job done. The teams I
led were highly
productive and possessed high morale. I was certified
by the state of California as an Oral & Maxillofacial Surgical Assistant and
earned hospital privileges. I routinely assisted surgeons with surgical
procedures in the office setting as well as hospital cases in the operating
room at the hospital. I also provided patient education and assisted with
monthly educational programs.
Dental Assistant, Comprehensive
Dentistry, Ltd. Bloomingdale, IL
I assisted in all dental procedures and was
responsible for inventory control and ordering. I was also entrusted with
conducting bacterial analyses with the Phase Contrast Microscope.
Dental Office Manager,
Dr. M. Dolnick, D.D.S., Chicago,
As a dental office manager for Dr. M.
Dolnick I acted as the liaison between the dentists and the employees of the
office. I oversaw the responsibilities and duties of all the office
personnel ensuring that the office operated smoothly and efficiently. I
supervised staff, assisted with dental procedures, provided in-services,
managed finances, budgets, and was responsible for inventory, payroll,
scheduling, and employee retention.